Terms and Conditions

Last updated: March 20, 2024

Introduction

Welcome to BetterLabel. By accessing our website and using our services, you agree to these terms and conditions. Please read them carefully before using our services.

Service Usage

Our service allows you to convert shipping labels between different formats. By using our service, you acknowledge and agree to the following terms:

  • You must provide accurate and complete information when using our services
  • You may only use our service for legitimate shipping label conversion purposes
  • Currently, we only support Mondial Relay labels, with more carriers coming soon
  • Each credit allows for one label conversion

User Obligations

As a user of our service, you agree to:

  • Not attempt to circumvent any security features of the service
  • Not use the service for any illegal purposes
  • Maintain the confidentiality of your account credentials
  • Report any security issues you discover

Privacy and Data Protection

We take your privacy seriously. All uploaded labels are automatically deleted after processing. We do not store any shipping information longer than necessary to provide our service. For more details, please refer to our Privacy Policy.

Payment Terms

Our payment terms are as follows:

  • All prices are in euros and include applicable taxes
  • Credits never expire once purchased
  • Refunds are available within 30 days if credits are unused
  • We process payments securely through our payment provider

Limitation of Liability

While we strive to provide accurate and reliable service, we cannot guarantee 100% accuracy in all conversions. We are not liable for any damages arising from the use of our service, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our website. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

Contact Information

If you have any questions about these terms, please contact us at: contact@better-label.com